Sometimes, when your radios suddenly not working after using for some time, Or you set your radios by mistake, it’s in a messed status, how to resolve it? One solution is to Do Factory Reset on the Radio. After factory resetting, all radios will be the original leaving factory data inside. Do you know how to do Retevis radio factory resetting?
Let’s discuss Retevis radio factory resetting for adult radio and children’s radio separately.
Retevis radio factory resetting—Adult radio
We have record for all original factory resetting file in “dat” format for all Retevis Radio. When you found some problems with radio, or some content in a mess in the programming software. Then you write email to kam@retevis.com , or support@retevis.com. We will send you the last version files.
Step 1: download and install USB driver and programming software in your PC.
Step 2: connect your radio to your computer, turn on the radio
Step 3: click “open” in “file” column in the programming software, choose the RT1(for example) factory resetting dat file:
, you will see below interface.
This steps is similar as “ read from radio”, just you read the original factory data from this dat file.
Step 4: click “write to radio” to save the data
If you have another same model radio, then repeat on the other radio in same way, then you two radios can talk on same channel. Because all their setting are exactly same.
Retevis radio factory resetting— Children’s radio
For all Retevis children’s radio, the factory reset steps are same.
Press “menu” key, at the same time, turn on the radio. Then data in radios will become original leaving factory data. If two children’s radio(in one pair) have some problem after you using it. Please try this way to do the factory resetting. Mostly it will be ok.
Anything we can do for factory resetting, please feel free to contact us. We are always here to help! Thanks.
Visits: 2259
Something will not let me upload a file to a RT-81 without a password. Both read and write password switches are disabled, yet it asks for a password.
Please advise.
do you setup password when you use it first time? or you can try the default password:500000. You can email us for any questions.
Regards,
please reset to RT 82
Please check this blog,how to reset RT82. https://www.twowayradiocommunity.com/rt82-dual-band-dmr-radio-factory-setting/
retevis rt3s factory reset ?
Upload the original factory reset file to your radio. Email sent to you. Please check.
Today i Update a RT3S (without GPS ) , with the Software from Your Website , to Version 17.12 .
After the Update the Radio Ask for a Password when start.
Also when i Try to Read the Radio with the Programming Software.
Try some Password`s
500000
000000
and Many More
Is there a Way to make a Factory “Clean” Software Setup ?
Thanks for Help
The power on password is default 00000000. Factory reset codeplug sent to your email. Please check and have a try. Any other questions, please email back. Thanks!
hi my rt3s updater crashed whilst updating firmware from your website and now my radio is blinking red/green,could you please advise on what steps I need to take to get my retevis rt3s working again?
kindest regards
simon.
Hi, please follow this blog to upgrade your RT3S firmware.
https://www.twowayradiocommunity.com/how-to-properly-upgrade-rt3s-firmware/
After my RT3S w/o GPS arrived,
i maked an update after that the RT3S also ask me for a Password.
I tried all above Password but with out any success.
Also the upload of a codeplug ask me for a Password.
Could you please advise how i can reset this Passwords.
Kindly Regards
Holger
Please use password:961510 have a try.
I have the Retevis RT3S and messed up making a code plug for it, no the radio just hangs when turned on.
Do you have a download link or can you send me the code plug the radio comes with so I can reset it.
Many thanks
Factory reset codeplug sent to your email, please check.
Problem with new RT3S, upgraded firmware and codeploug. Password unchecked, but now asking for a password.
Unable to factory reset.
Please use default pawword: 961510. Please have a try. Any question, please email to info@ailunce.com
I want to reset a pair of Retevis RT-35 radios (sky blue). In this forum says that according to the brand Retevis can be done via software, but I think it is for other models.
In my case the radios that I have are the Retevis RT-35, please indicate me how to perform the factory reset.
if you require any software please attach the link or file.
Hello, if you want to reset your RT35, you can do as below：
1, Turn off your radio
2, Take off the battery
3, Press PTT install the battery
4, turn on your radio
Reset ok!
I upgraded my RT90 to the latest firmware and not it will not let me upload codeplugs without asking for a password. What is the password?
How Do I reset RT23 to factory default ?
Hello, for reset the RT23:
1, Press the PTT+ Button 1, will reset all the setting in Frequency
2, Press the PTT+ Button 2, will reset all the setting.
Thanks Cherry , for the Prompt reply.
I do have 2 more queries
1) Could you please tell me where to download the latest firmware for RT23 ?
2) Is it possible to update the RT23 to the latest firmware using Dan’s chirpw software ?
TIA
-Sam
hi, RT23 is the analog mode radio, so it don’t have the firmware. Only have the software to program the radio.
And the chirp software can program this RT23 model radio.
Hi, I have RT3S and I need to unlock it. All these codes do not work. How can I unlock or reset it?
Hi, I have RT3S and I need to unlock it. All these codes do not work. How
can I unlock or reset it?
Hello, would you please tell me why you radio was locked? Before locking, what did you do on your radio?
If you can share some pictures or videos about your problem, we will get the problem clearly and quickly!
You can email us with your problem: partner@retevis.com
My Retevis RT3S doesn’t allow me to enter freqens manually in VFO mode despite all my efforts. MR mode in menu I long press the On red button but it does not switch to VFO help plz
hi, if you upgraded the new fimrware, it will have this problem, please don’t worry, try this please:
Turn off your radio, then press the 2 sidekeys (one above PTT and one below pTT) and turn on your radio at the same time.
If other question, please feel free to contact us here or email us: partner@retevis.com
Please could you hello me : I do need to rest my rt24 because password lost
Many thanks
Hi. i did a reset with a upload on my RT84 and cleared problem but lost number 3 option in utilities and now only have 1 and 2 . i have tried re-installing the latest firmware but made no change.
I have looked for a older firmware to install in a hope i get it back then put the up to date firmware back on it after. but no luck . have you got a fix or know of a way i can get it back ?
What’s about numebr 3 and number 2and 1?
do you have a picture to show us clearly?
my email: partner@retevis.com
Hello.
im looking for a factory reset download for my Retevis RT84
Password for retevis 87 programming
hi, Retevis RT87 no need to fill the password, just choose ok to go on your step!
If you still meet this problem, please reset your radio.
rt90 reset file please?
can is factory reset my RT3S without using software?
sorry, for reset the RT3S, the only way is write the factory file to your radio.
Hi, I have an RT602, and need to either restore to factory setting or to turn VOX off. Neither instructions in the manual did not work for me.
1. For the VOX off, Your Item 5 in the manual is not clear and my attempts at variations did not work.
2. For the factory default, the is no one “Menu/Power button”, they are two buttons. my attempts at variations did not work.
Please provide explicit factory default instructions, and hopefully also VOX off instructions that are specifc to the RT602 buttons.
OI bom dia após instalar o firmeware mais atual do meu RT 84 o mesmo passou a pedir senha, como faço para resolver ou redefinir ao modo fabrica?
I want to reset my rt-5rv
RT22 original number password.?
hi, if you set the password and forget it, you can do the below step:
1, click” set”- get password-fill the code” RT22″, then it will show the password.
please have a try please
RT22 original number of password..?
hi, if you set the password and forget it, you can do the below step:
1, click” set”- get password-fill the code” RT22″, then it will show the password.
please have a try please
Hello,
i have got some new RT29 today.
i wanted enable the VOX-Option with the softare. as surveyor we need this option.
but something gone wrong. now the RT29 sends an continuous tone.
the frequence maybe overwrite?
what can i do?
can i set the RT29 to the factory settings? send me the files please.
thanks
hi, would you please tell us your problem clearly?
You wanst to set the VOX right? If so, just set it on the software, please make sure your radio is connected with your computer right, when change the vox level, click write to your radio. that’s all!
If you need the factory setting file for your RT29, would you please tell me which band? VHF version or UHF version, I will send you by email!
I have the RT628 kids walkie talkies. One of them is not working. It is stuck showing channel 1 plus an rxtx symbol in the bottom right. None of the buttons work/make anything happen. After a couple of minutes in this state it emits an ongoing tone and the only way to stop it is to remove the batteries. I am unable to reset as it does not respond when I press the power button. Can you help?
I’ve got the nearly same problem, one RT32 is stuck in TX mode Channel 1, unable to do anything but removing the battery.
I can’t power it on, I have to insert the battery
hi, your radio is the model kid walkie talkie RT32?
If yes, would you please try to reset your radio? Here is the way:
Turn off your radio, then press the “menu” button to power on again, it will reset.
please have a try please!
Yes, it is the RT32
It can’t be turned off… the only way is to remove the battery.
And to turn it on, it is the same, I need to insert the battery and then it goes on directly.
Have you reseted the radio as I said?
Here is the way:
Turn off your radio, then press the “menu” button to power on again, it will reset.
if still have problem, would you please make a video for me? I will check it clearly, my email: partner@retevis.com
please have a try please!
Have the same problem with the kid radio rt32 , stuck in tx 01 and buttons do nothing, I tried to reset but no change ..if any help
Hello! Did you lock the button? Press and hold Menu button until there are the Lock icon displayed on the
LCD Screen.The same step to unlock the button.
hi, you can reset your radio RT628
Turn off your radio, then press the menu to power on again, it will reset.
please have a try please, if any question, please contact us again!
Hi
I have an 18 month old RT90 transceiver.
The receive audio in the Analogue section is not working, transmit is ok, just no signal or audio is able to be received when tuned to an analogue channel, both in 2m and 70cm,
Digital (DMR) is fine in both transmit and receive.
My amateur call sign is VK3UV
Thanks
hi Bruce,
so sorry for this, if possible, would you please send your radio’s codeplug to us?
we will check the settings for you, and please tell me which channel with the analogue mode not working.
Our email address: partner@retevis.com
Best regards
Cherry
Have a number of RT7 radios which I use in conjunction with other radios 777.
Four of the RT7 seem to have locked Beat Shift into their program and can not be used with rest of radios.
Hi, usually no need to use the beat shift function, you can closed this function in the software.
I have an RT628 which is stuck with VOX mode on and I cannot find a way to reset it. Here is what I have tried so far:
1. Pressing the PTT which should turn off the VOX but doesn’t
2. Powering off, removing batteries, pressing PTT to reset, turning back on, but VOX still set and no reset happened
3. Powering off, pressing menu at same time as power button to turn on, but no reset happened
4. Powering off, pressing menu to try to start that way (from another comment above) but won’t turn on that way
Thanks for any advice which can be offered.
I have the exact same issue. VOX is stuck on and I can’t get it to reset. Also, I don’t know if VOX is causing the problem, or something else, but it does not seem to be transmitting or receiving either. Hopefully there will be a reply.
Hello!very sorry for the delay！ could you please tell me more details? which model of your radio? and have you tried by software?
Hi! i need factory code plug for rt3s thank.
hi, please tell us your RT3S version, GPS or Non-GPS
need the factory reset file for RT27V… I messed something up and the radios arent communicating with eachother anymore, and I can’t figure it out.
Will send you by email, please check later
hi done a firmware upgrade and all i get now is the welcome screen rt3 many thanks
ok, if any question, please contact us!
could you please email me the factory settings for the rt3 many thanks
hi, sent them by email!
Because I don’t know your RT3 version, so I add 4 versions for you!
Please check your RT3 version, then use the right version.
Best regards
Cherry
I used the RT27 software to program my RT27V (two of them) before I realized that this is wrong. I cannot get them back to factory state and they will no longer work. Thanks for any help.
Hi, here I suggest you download the RT27V software.
no read from radio,just write to radio, to have a try please!
I tried what you suggest, I used the RT27V software and uploaded the default to the radio (no read, just write) and no luck. I was sure to remove all files from the other (RT27) software and it still does not work for me. Same results.
Hi, so now how about your radio? it works or not? and how many channel is it?
It’s a 5 channel radio (RT27V MURS). It does not work correctly. It does not work. It turns on, when I try to transmit it will not transmit voice but it does transmit a signal (your voice cannot be heard on another radio). It is also transmitting too wide, I can detect transmit on a wide frequency.
You mean your RT27v can transmit the signal, but you can not hear on another radios?
and transmit too wide? what’s the meanings?
If possible, would you please make a video for me? Then I will know your problem clearly, my email: partner@retevis.com
I have the exact same problem as Rob Haag, and did the same thing. What was the solution to Mr. Haag’s problem?
My RT27 PMR446 do not communicate with each other.
TX works, but no modulation is audible on another device, nothing works.
Devices are new.
thank you
Hi, if you have the programming cable, you can check the two radios settings on the software!
Then change the different settings to same, they can talk to each other!
Best regards
Cherry
Hi.
I had no problem to program my H-777 with Windows 7 but with my new Windows 10 I cannot any longer.
I downloaded the last version of the software and driver (universal driver) but I don’t know if this is OK as I am asked a password when I try to read or to write!!
I never had to use a password to set my H-777 at the moment.
How can I do now to programme my H-777?
Thanks
Luc
Hi, usually if the radio need password, means you sent the programming software!
You can try the password: 00000000 or 43584450 to have a try please
Hi I am having the same problem. I need a 6 digit password. It’s not allowing me to read or write. I tried the passwords you mentioned but those are too long. I need a six digit.
try this password please: BF666S
Thanks. That one was the right one
BUENAS TARDES, HE INTENTADO AÑADIR UN CODEPLUG Y A PESAR DE SALIR TODO OK, LAS FRECUENCIAS SE QUEDAN EN 150.000
PODRIAIS ENVIARME EL FACTORY RESET CODEPLUG AL CORREO UN SALUDO
hi, which fatory file do you need?
Model RT3S? You can download here: https://www.ailunce.com/Home/RadioCodeplug/
Hi, we are so sorry for this!
When you met this problem, you can turn off your radio,then press the sidekey buttons (2 buttons)at the same time to turn on your radio!
Then you can have a try to upload the codeplug again!
Thanks!
Best regards
Cherry
Hi Retrevis:
I am trying to upload the new frequencies to my RT23 Radio but it is calling for a password using the programing software for RT23. I do not remember ever putting a password in. I am trying to do a factory reset to eliminate the password. How can I do it? Thanks.
Hi, you can try this password: 43584450
Hello!
I’m trying to update my RT3S w GPS from 18.03 to 18.16. But after successful update I unplug my radio and switching it on, radio shows only boot image and nothing to do. Programming software is working properly.
hi,
wouldyou please try again to update the firmware, maybe there is something wrong with it, and please make sure you choose the right verison, if your radio is GPS version, please choose GPS
Hi There,
I have a Retevis H-777 and i need to reset the Frequency, when i do this it’s asking for a six digit Password, what would this be
Good Afternoon from the Philippines,
Recently purchase one unit of RETEVIS RT3S with GPS. I just wondering why the callsign of the calling station does not reflect in the radio display like other radio that you can see the callsign of the calling station. Can you help me with this?
Hi Retevis,
I need the factory reset file for RT3s GPS. Could you help me please?
sent to your email, please check!
Buon giorno, da tre anni adopero retevis rt3 ed rt3s. L’ultimo rt3s mi da molti problemi, non sempre trasmette, in analogico non trasmette anche se il led lo da in trasmissione. non si riesce a caricare il file csv, mi indica il successo di installazione ma in realtà non e vero. ho provato con firmware 14.04, con 16.06, con il 17.12 ed il 18.11 ma non ho miglioramenti. cosa posso fare? Grazie IW3HLT Milan Gianni
hi, for your RT3S, when you upload the csv contact, please make sure your radio’s firmware is the CSV version.
And click the menu write contacts-import-choose the csv file-write, then waiting for it, when it says success, you can check the contact on your radio.
Hi! I just purchased a second set of H777’s. I would like to be able to use them on the same channel as the ones I already have. But they do not work together. Can you tell me how to fix that?
Thank you so much
Now this password is OK but I have another issue.
I can’t change the frequency values of each channel. All I can do is to change the CTSS, DCS etc with the mouse, but I can’t change anything with the keyboard. I found no mean to edit the frequencies
hi1 dear, I will send you a file by e-mail!
My RT23 seems to not be recognized by any of my computers suddenly.
When I do a factory reset (push PTT and button 2 on the side of the radio) as above I get OLDSTTS on the display. What do I do next?
Hello！ Have you checked the USB port of your computer? Could you please send us a video of it? here is our e-mail:partner@retevis.com Thank you very much and have a nice day！
I have retevis Rt3s – however I am unable to see see the power in the Radio settings, eve though it is ticked in the software program. It is in the Low and nothing I can do can change it.
Hello!
1, Did you received it and used it for a while
2. Have you set anything?
3. please import the codeplug file, I will send you
4. please take a video e-mail us at partner@retevis.com
Hi I need six digit R/W password for RT622. I am trying to upload the new frequencies to my radio. Could you help me pls.
Hello! sorry for the delay! could you please tell us more details? Thank you very much and have a nice day!
We have a new set of RT7 radios that are not transmitting with our old RT7 radios. I have programmed all of them with the same CTCSS/DCS but they are still not working. I would like to attempt a factory reset
Hi, dear, we have sent you codeplug for your RT7, please have a try and have a nice day!
Hi,
I have a problem on my rt83 gps.
On programing softer i have error comunication time out.
I have update the firmware , GPS firmware, but still timout on soft .
I think a key combination to reset it will solve, or any sugestion
Now the display is in chineese and i don”t know waht
No any key are working to enter menu
Any sugestion ?
Hi, dear, very sorry for the delay!
1. Is that happened when you received the radio?
2. What did you do before this problem occurred?
3. we will send you a code plug for it
4. Can the walkie-talkie transmit and receive normally?
5. if codeplug not working, could you please share with us a video of your problem?
Thank you so much and have a nice day!
In order:
When programming the radio i got a transmit failure somwhere at70-80% .
The radio was frozen .
I try to write the phm file again but there was the error on communication
I try to write firmware but the only change was the menu , now in chineese.
ANd no serial coumunication when i try to read or write pgm file.
I have send picture on email.
An the radio is not recivind or emiting , any button i push not working
Hi, dear, I will send you a file by wetransfer
I own a RT83 GPS, When uploadind the program config , i got e comunication error.
The radio is frozen now, i have try to upload new firmware, but all i get is now the screen is in chineese.
On the software i cannot read or write any config file ( .pgm file)
Ireally don’t know what to do . The radio it was working till i try to add digital channel.
Any sugestion or help are welcome.
Thanks in advance
Hi, I would like to factory reset my RT616.
Menu + power on does not work.
Thanks in advance.
Hi, dear, very sorry for the delay!I will send you a usb driver for it, also,i WILL send a codeplug for it.
Hi, thanks for the files. It works! Turns out you also send the correct software to use with the RT616. The RT616 software that is available for download on the retevis site seems to be the wrong version. It is the same as the RT16 software. Thanks for the quick support !
retevis rt3s factory reset ?
Hi, dear, very sorry for the delay! you mean the codeplug for RT3S, I will send you by e-mail.
Good Morning
If it were possible to send me the program to adjust the sensitivity of the PMR446 RT668, service mode.
Thank you
hello, I’m trying to enable the vox function but the program requires a password, the rt618 radio is only from the store, could you write me a password?
Hi, we haven’t done the password for this model, maybe you can try this : 666888
If not, maybe you set the password before.
Have a try please
Please give me a password from RT618
Hi, we haven’t done the password for this model, maybe you can try this : 666888
If not, maybe you set the password before.
Have a try please
HI HOW TO RESET FACTORY RT16
Hello, I would like to factory reset (and to program) my RT616… could you send the same files (software + codeplug) that has been sent to Martin?
Thank you!
Hello, I have an RT84, is there a way to limit the operating band to the Spanish amateur radio regulations? VHF: 144-146Mhz UHF: 430-440Mhz
Hi, I am so sorry, there is no way to limit the range of model RT84 in ham band.
Hello Retevis
I have a RT82 radio non gps and upgraded the firmware, after turn power on the radio
ask for a password I never set. I ve searched for a solution like 00000000 and others pass. Doesn’t work.
I can’t read or write from retevis software, always ask for password. Any solution?
Hi, here we suggest you upgrate your RT82 firmware again.
Hi, I am the owner of an RT-80 with the 1801RT801100080 series which I am basically happy with but there are moments when in DMR mode in reception when the correspondent enters, his ID appears on the screen, but no signal is heard in the speaker. If I move the channels manually back and forth the reception returns ok. I also have an Ailunce at which time when I receive reception simultaneously with RT-80 this phenomenon does not appear! I tried to reduce the “PRIVATE / GROUP CALL HANG TIME” times but I couldn’t solve the problem! I mention that this phenomenon does not appear in analog mode. Waiting for an answer from you, thank you in advance. This has been until today …..24.01.2021 Today, I tried again an update in the hope that I will solve the problem … but while I was doing the firmware update the AC 220 V power supply stopped !!! After I resumed the update operation again I found that both in DMR and analog I have transmission from RT-80 and receive in any other transceiver but when I receive in RT-80 I have only a slight background noise and only when I strongly modulate the transmission station to RT-80 over that slight noise is a squeak !!!!! Waiting for an answer from you, thank you in advance.
can I please have reset file for RT28? also is there a known issue for rt28 and rt22 to communicate with each other?.
THanks!
Hi after upgrading software on my RT3 it no longer seems to switch on & there is no display. If I hold down the top side button & PTT it will go into STU programming mode but still no display. What if anything can I do to recover the radio. Many thanks Tony
Hi, here we suggest you upgrade the firmware again, maybe you choose the wrong firmware.
Merhaba; RT3s için fabrika ayarlarına sıfırlama dosyası gönderebilir misiniz?
Teşekkür ederim.
Trying to read an old h-777 so I can write to a news h-777. Need a password
Hi, here we suggest you contact with your seller, they will help you with it
HELLO, I WOULD NEED THE PASSWORD TO PROGRAM THE RB25 RADIO.
OR A METHOD TO RESET THE RADIO AND RE-PROGRAM IT
boa noite,eu tenho um retevis r86 e liguei o radio ao pc e me pede password e eu nao sei qual e,eu ja exprimentei a senha:000000,500000 e nao da,preciso mesmo de ajuda para colocar as frequencias pretendidas.
aguardo retorno
I have an RT86 that just emits a constant tone when switched on and is locked to Chan 1.PF1 & 2 buttons unresponsive. I’ve tried to write and read to it without any success. Can you help please?
How to reset RT27?
After error in programming it’s light red lamp after switch-on and do nothing.
Software cannot read or write radio.
hi,
you need to check if you have installed the USB driver. then program your radio
Cable is installed correctly. I can program different RT27 with this cable.
But this radio don’t work correctly and program cannot read or write it.
hi, if so, would you please contact with the seller?
Or if possible, would you please offer your Order ID and which platform you ordered?(ebay,amazon), I will forward your question to them.
I bout it on Amazon, but I cannot connect with seller – I’m currently in different country.
Now I’m want to try reset this radio to factory defaults with some key combination or any different way.
HOW TO DO RT-FRV FACTORY RESET? IT QUIT WORKING AND WON’T LET ME PUSH ANY BUTTONS.
Can I have your radio model number? And where were you bought it?
need the factory reset file for RT27V… I messed something up and the radios arent communicating with eachother anymore, and I can’t figure it out.
unable to change broadcast frequencies
hi, some models can not change the frequencies, would you please check if your radio is license-free radio or not, also the gmrs radio can not change too.
RT27V
Hello I just bought my RETEVIS RT3S and I was setting up the clock and some how I changed my frequency that is 136-174mhz/400-480mhz and it only showing the higher mhz 431and the lower say u program*?
Hi, my retevis RT5 just hangs when I turn it on. It displays 7 boxes and all the symbols.
Is there any way to remedy this.
Thank you
Hi I have several RT81 devices.
3 of them can be read/write with the RT81 software.
But 3 others (which are older) can not be read or write.
Does not ask for password, just says no radio connected.
Help please.
UHF models
i need the files for RT85, i cant unlock the frequency range. it come with the vfo enabled but the frequencies are limited to .146.000 or 440.000. i tried the F + 1 keys and the 1 + 7, dont worked
hello, I have the RETEVIS BL 22 walkie. I have changed the battery but the radio is still not coming on after charging radio. Help please
Retevis RT-388 keeps restarting. not able to turn it off
Hello how can I reset the kids radio?
Can I have your radio model and your order number? I will check and back to you.
HELLO, I WOULD NEED THE PASSWORD TO PROGRAM THE RB25 RADIO.
HELLO, I WOULD NEED THE PASSWORD TO PROGRAM THE Retevis RB25 RADIO.