Home User Tutorial How to use Retevis UserDB Manager?

How to use Retevis UserDB Manager?

by Lewis

Retevis UserDB Manager is a tool to quickly import 100,000 contacts,supported radios include RT82 and RT90, GPS and non GPS. Only for use with CSV firmware types. It’s developed by Retevis engineer for convenient more RT82 Hams, please don’t worry, the software is very safety to download

Retevis UserDB Manager RT82

Installation note:

Supports updating user contacts and also making flash dump backup of radio. No installation needed, no driver install needed, and no microsoft office needed. You must unzip the files into a folder before using them. No other installation is required past this.

Opearation steps:

First, Press the “Download Update” button to download latest user database to your computer.
Second,You can then press the “Flash UserDB” button to write that into your radio,around 2-3 minutes

Please dowload the Retevis UserDB Manager by this link:https://www.retevis.com/rt82-resources/, if you anything installation questions, please contact us

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Leave a Comment


timo 28/05/2019 - 16:05

your links dont work:


Your software doesnt work (no gui comes up on my screen, windows 10)

.. can you fix that please?

Cherry 29/05/2019 - 10:08

Please use this link to download the UserDB manager:

David 05/02/2020 - 18:27

NO Does not work on my machine.

Windows 10 64bit.

Joao Castro 19/11/2019 - 21:05

The same over here, even version 1.4 does not work in Windows 10 Pro – 32 bits.
Also, when plugin programming cable (Original), does show Prolific cable anywhere on Device Manager.
In Windows 7 Pro, works like a charme…..

Robert kirk 10/01/2020 - 08:20

I have tryed to update my address book for rt90 4 times and still doesn’t show the name and state . What else could I do

Ian 01/02/2020 - 16:09

Will not update my rt82 keeps saying excel fail . Faulty radio ?

Cherry 06/02/2020 - 16:15

Hi, please check if you used the Microsoft excel

Andreas Gersonde 07/02/2020 - 03:09

userdaten manager 1.4 funktioniert nicht wird nicht angezeit system windows 10 enterprise

Cherry 11/02/2020 - 10:27

hi, this userdb manager can only use for the model rt82

df 03/03/2020 - 02:04

UserDB manager fails to start

Cherry 03/03/2020 - 08:47

hi, would you please tell me your radio model? RT82? Because now this UserDB manager is only supported the model RT82.
and please make sure your radio’s firmware can support the CSV.

Please check your firmware again

Nico 11/03/2020 - 00:41


I am also experiencing problems with the UserDB managers tool. The radio I am using is a RT82 GPS version and Windows 10.
When clicking the CSV-DB-MGT.exe nothing happens.

Cherry 19/03/2020 - 08:34

Hi, we are so sorry for this, now there is something wrong with the UerDB manager, we are doing our best to contact with the builder to solve the question.
Now you can use our software to upload the Contact CSV data first.

Joe 16/04/2020 - 00:06

Does not work for me – i use win10 64 – RT82.

The problem may relate to the version of Microsoft net framework?

Please fix or send radio updated with firmware discounted

73 de Joe G4LIA

Lars Nilsson 01/10/2020 - 22:55

I tried the https://www.retevis.com/resources_center/software/Retevis_UserDB_Manager_V1_4.zip
on my RT82 with CSV+GPS v4.15 software and it corrupted my radio , the display is just gibberish and I have to re-flash the software
and restore the config.


Joe Bay 27/10/2020 - 08:03

Did you find a way to fix this? My radio is messed up as well. Bunch of jibberish and it will not restore properly with the firmware.

James 27/10/2020 - 08:46

Can I know which model of your radio? We will send you a codeplug.

Ryan Fralic 12/02/2021 - 10:40

Is there a new/updated DB manager?

Cherry 13/02/2021 - 08:15

no, still haven’t updated


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